Return policy template

Return policy template for apparel (30 days)

Copy-paste return policy template for apparel brands with a 30-day window, exchanges, and clear conditions.

Copy-paste template

Returns

Return window: We accept returns within 30 days of delivery (unless noted otherwise).

Eligibility: Items must be unused, with original packaging (and tags attached when applicable).

Exchanges: Size/color exchanges are supported when inventory is available.

Refund timeline: Refunds are issued to the original payment method after inspection.

Damaged / wrong item: Contact us within 48 hours with photos and we’ll make it right.

How to start a return: Use our chat widget to look up your order and submit a return in under 60 seconds.

Contact: If you have questions, reply to this chat or email support.

Want this policy to run itself?

Auri enforces your return window and conditions automatically inside chat.