AI-Powered Returns & Order Tracking

Resolve Returns Inside the Chat

No portals, no tickets. Auri renders interactive order cards, exchange forms, and tracking timelines directly in chat.

<60s

Avg Resolution

Agents Needed

Free Tickets/mo

Before vs After

No More Portals. No More Tickets.

See how Auri transforms a frustrating 10-minute support experience into a 30-second conversation.

Traditional Support~10 min

Customer: I want to return my shoes

Bot: Here's our return policy: [link]

Customer: Where do I go?

Bot: Visit our returns portal and enter your order #

Customer: What's my order number?

... 10 minutes later, still stuck ...

Auri~30 sec

Customer: My sneakers are too small

📦 Bot renders order cards with product images

Customer: Taps the sneakers

🔄 Bot renders exchange form with size picker

Done! Return label generated.

Features

No external portals. No copy-pasting order numbers. Your customers resolve issues without ever leaving the conversation.

AI identifies the customer and renders their recent orders as interactive cards with images and status.

Native forms for selecting return reason, new size, and submitting — all rendered inside the chat.

Real-time tracking timeline with carrier info, progress bar, and delivery events at a glance.

Declarative A2UI protocol — no code injection, only pre-approved UI components render.

Track auto-resolved tickets, monitor costs, and see your ROI update in real-time.

Most returns resolved in under 60 seconds. Zero human agents needed.

“We used to spend 3 hours a day on returns. Now Auri handles 90% of them automatically. Our customers love the instant resolution.”

— Shopify Store Owner, 2000+ orders/month

Pricing

No credit card required. Pay only when you exceed the free tier.

Set up in under 5 minutes. No coding required. Just connect your Shopify store and paste one line of code.